Using the right customer relationship management software can help expand your business, and it can also make it easier to manage your customers with ease. It’s great for customer interaction, pipeline management, and it can integrate all kinds of other features. That does bring the question, what CRM software should you use for your business? We made a quick list featuring some of the most popular options on the market.
Zoho CRM
Zoho CRM does an excellent job at delivering a comprehensive feature set, lots of customization, and it even has some gamification features. Their AI layer is offered by those more expensive price tiers. However, it does set this CRM solution apart from many others. Granted, it can be challenging to learn, but once you get used to its features, it’s well worth the investment.
HubSpot Smart CRM
HubSpot is a great platform for sales and marketing. But what about its CRM? They do a very good job here as well. The free version is quite detailed and overall the platform is easy to use. They offer an AI-powered sales assistant and great payment processing. All in all, we think there is a lot of value to be had here, and it’s totally worth the money.
Freshsales
Freshsales is a no-frills CRM solution that has a very intuitive interface and great onboarding for newcomers. It doesn’t come with the bells and whistles that a lot of other tools would have. However, it offers support for various integrations, which can prove to be quite useful in most cases. And yes, it’s an ideal option for smaller businesses!
Apptivo CRM
Apptivo CRM does a great job when it comes to offering flexibility and amazing deal creation tools. Its analytics are very good as well, and the lead profiles are quite excellent in their own right. The dashboard is extremely easy to customize, and for the most part, you will be amazed with the excellent return on investment that they deliver here.
Less Annoying CRM
Even if it’s meant to be a simpler solution, this CRM is going to impress a lot of companies. It’s more of a stripped-down solution, but it does an excellent job at delivering consistency and a very impressive benefit. With that being said, it can improve its reporting, and it doesn’t allow you to add dedicated leads. If you get past that, you’ll see it’s a solid CRM with plenty of tools for you to use.
Freshsales
Freshsales is one of the best sales-focused CRM solutions on the market. It offers everything you need to generate leads, capture and qualify those leads, while also tracking their conversion progress. On top of that, you have a powerful way to track deal progress, it’s super powerful, reliable and it can help convey an extraordinary result for what it has to offer.
Pipedrive
Pipedrive’s main focus is on email marketing, and it can be excellent when it comes to closing leads. It also has AI features, which can make it easier to automate some parts of the sales process. If you want to focus on growth and also ensure that you can manage your team with ease, it’s by far one of the best options to consider.
Nimble
Like most other CRM software here, Nimble is quite impressive when it comes to lead generation. It also assists with things like managing repeatable processes across all departments. Plus, contact management is very streamlined. And the interface they offer is excellent, a lot better than anything else you might expect.
monday.com
monday.com is a great CRM for small teams and startups. It has a great interface, and it can help you with a variety of AI features. It can be great for projects and tasks, branding and marketing, and it also has a variety of other features in place. The AI integration is quite impressive, and they do an excellent job at making things seamless here.
Insightly
Insightly is another good CRM, and their focus is on relationship management. But make no mistake, it also helps with project and pipeline management, lead tracking, workflow automation, opportunity management and all kinds of other tools. The effectiveness that it provides is excellent, and it can still offer you plenty of automation solutions as well.
Agile CRM
Agile CRM has an excellent free plan, and it allows you to access marketing, sales and other features in a single package. It’s meant to be affordable, and it’s cloud-based approach is totally worth checking out. With that in mind, it’s not that hard to get into, and the ROI you can get from this is quite impressive.
All in all, there are tons of CRM software solutions for you to use. You can find a plethora of options on the market, each with their pros and cons. It’s a good idea to perform your due diligence and pick the right option that fits your use case. In the end, you will be very happy with the results, and you won’t have to worry about any downsides.